Chiller Service and Industrial Cooling
Engineering Across Türkiye

Frequently asked questions

Which regions do you serve?

We are based in Sakarya and provide field service across the Kocaeli (Gebze, Dilovası, Çayırova), Bursa and Istanbul industrial zones. Project and commissioning work in other provinces is handled on a scheduled basis.

How fast do you respond to an emergency breakdown?

You can reach us on +90 545 812 28 20 around the clock. Same-day response is targeted in Sakarya and Kocaeli, and scheduled response elsewhere depending on the fault.

Which chiller brands and types do you service?

We work brand independently: air-cooled and water-cooled screw, scroll and centrifugal chillers, plus cold storage rooms and air handling units.

How often should preventive maintenance be done?

For continuously running industrial systems we recommend a check every three months and at least one comprehensive service per year. Dusty environments and high load regimes shorten that interval.

Do you serve provinces outside Sakarya?

Yes. We provide same-day field service across the Marmara region, and we cover industrial plants in Ankara, Izmir, Konya, Kayseri, Adana, Gaziantep and other provinces across Türkiye with scheduled site visits for installation, commissioning, breakdown repair and maintenance.

How is cooling capacity determined?

Process load, envelope heat gains, fresh air, lighting and equipment loads are summed using the ASHRAE approach, then water flow and a safety margin drive the selection. Use our capacity calculator for preliminary sizing.

How fast do you respond for chiller breakdown repair?

Faults that stop production get priority on our 24/7 line +90 545 812 28 20: same-day response across the Marmara region and scheduled response in other provinces depending on the fault. We give you a clear arrival window after a phone diagnosis.

What does a chiller maintenance contract cover?

Condenser and evaporator cleaning, leak checks, superheat/subcooling and water flow measurement, water chemistry and glycol concentration checks, electrical readings and a critical spare parts list. Every visit is delivered with a measurement report.

Why does a chiller trip on high pressure (HP)?

The most common causes are a dirty condenser, a failed fan or EC motor, refrigerant overcharge, and scaling in the tower or condenser tubes on water-cooled units. Condenser approach, discharge pressure and water flow are measured to isolate the root cause; simply resetting the unit does not fix it.

How does servicing air-cooled and water-cooled chillers differ?

On air-cooled units the focus is condenser cleaning, fan/EC motors and high-pressure faults. On water-cooled units the cooling tower, condenser tube cleaning, water chemistry and approach tracking matter most; neglecting them causes COP loss and scale-related shutdowns.